Client Bonding
Everything you need to know about connecting to your clients.
- Course
- By Carol Hurst, LVT, CVPM, CVJ, CCFP
Communicating a Confident Recommendation
Everything you need to know about recommending your products and services to clients in a confident manner.
- Course
- By Brenda Tassava Medina, CVPM, CVJ, VLCE
How to Improve Your Conversational Skills at Work
10 Tips for improving your ability to jumpstart and carry-on conversations that build stronger relationships with your clients and co-workers
- Course
- By Brenda Tassava Medina, CVPM, CVJ, VLCE
The ULTIMATE Veterinary Client Experience: Phone Skills and Client Service Sharpener
Everything you need to know to build rapport with pet owners on the telephone
- Course
- By Brenda Tassava Medina, CVPM, CVJ, VLCE