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Veterinary Client Service (5)
client retention (1)
forward booking (1)
Growth in the Veterinary Hospital (2)
Veterinary Wellness (2)
Time Management (1)
OSHA and Safety (2)
Staff Meetings (18)
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Brandon Hess, CVPM, CCFP
Brenda Tassava Medina, CVPM, CVJ, VLCE
Carol Hurst, LVT, CVPM, CVJ, CCFP
Lisa Yackel, CVPM, PHR, SHRM-CP
Michelle Winter, CVT, CVPM, CCFP
Find a product
Courses
The ULTIMATE Veterinary Client Experience: Phone Skills and Client Service Sharpener
Available until
Everything you need to know to build rapport with pet owners on the telephone
Brenda Tassava Medina, CVPM, CVJ, VLCE
%
COMPLETE
$89
Become the "Dream Employee"
Available until
Everything you need to know about becoming an invaluable member of your team.
Lisa Yackel, CVPM, PHR, SHRM-CP
%
COMPLETE
$49
Client Bonding
Available until
Everything you need to know about connecting to your clients.
Carol Hurst, LVT, CVPM, CVJ, CCFP
%
COMPLETE
$29
Compassion Fatigue: Anticipating and Managing
Available until
Everything you need to know about what Compassion Fatigue is, how it manifests itself and how to successfully manage it.
Brandon Hess, CVPM, CCFP
%
COMPLETE
$69
The Role of a Supervisor in a Veterinary Hospital
Available until
Everything you need to know about transitioning to a supervisory role in a veterinary hospital setting.
Lisa Yackel, CVPM, PHR, SHRM-CP
%
COMPLETE
$59
Communicating a Confident Recommendation
Available until
Everything you need to know about recommending your products and services to clients in a confident manner.
Brenda Tassava Medina, CVPM, CVJ, VLCE
%
COMPLETE
$29
Time Management for Taming Your Mountain of To-Do's
Available until
Everything you need to know about managing your time and stress and work-life balance.
Brenda Tassava Medina, CVPM, CVJ, VLCE
%
COMPLETE
$35
Safety Compliance in a Box Staff Webinar
Available until
Brandon Hess, CVPM, CCFP
%
COMPLETE
$125
Staff Meeting in a Box: Staff Support in the Area of Personal Finances
Available until
Everything you need to conduct a staff meeting is included!
Brenda Tassava Medina, CVPM, CVJ, VLCE
%
COMPLETE
FREE
Staff Meeting in a Box: Stress Management
Available until
Everything you need for a staff meeting is included!
Carol Hurst, LVT, CVPM, CVJ, CCFP
%
COMPLETE
FREE
Staff Meeting in a Box: The Importance of Adequate Sleep
Available until
Everything you need for a staff meeting is included!
Carol Hurst, LVT, CVPM, CVJ, CCFP
%
COMPLETE
FREE
Staff Meeting in a Box - Diversity and Inclusion: Tapping Into Workplace Empathy
Available until
Everything you need for a staff meeting is included!
Brenda Tassava Medina, CVPM, CVJ, VLCE
%
COMPLETE
FREE
Staff Meeting in a Box: Time Off for Veterinary Wellness
Available until
Everything you need for a staff meeting is included!
Brenda Tassava Medina, CVPM, CVJ, VLCE
%
COMPLETE
FREE
Staff Meeting in a Box - We Need To Talk: Suicide Awareness and Prevention
Available until
Everything you need for a staff meeting is included!
Brandon Hess, CVPM, CCFP
%
COMPLETE
FREE
Staff Meeting in a Box: Growth Opportunities for the Team
Available until
Everything you need for a staff meeting is included!
Carol Hurst, LVT, CVPM, CVJ, CCFP
%
COMPLETE
FREE
Virtual Staff Holiday Party in a Box
Available until
Everything you need to create a fun and inviting virtual holiday staff party!
Brenda Tassava Medina, CVPM, CVJ, VLCE
%
COMPLETE
FREE
Staff Meeting in a Box: Unplugging For Your Well-Being
Available until
Everything you need for a staff meeting is included!
Brenda Tassava Medina, CVPM, CVJ, VLCE
%
COMPLETE
FREE
Staff Meeting in a Box: Nutrition
Available until
Everything you need for a staff meeting is included!
Carol Hurst, LVT, CVPM, CVJ, CCFP
%
COMPLETE
FREE
Staff Meeting in a Box: Your Workplace Culture - It's Up To You
Available until
Everything you need for a staff meeting is included!
Brenda Tassava Medina, CVPM, CVJ, VLCE
%
COMPLETE
FREE
Staff Meeting in a Box: Community Involvement - Getting Started!
Available until
Everything you need for a staff meeting is included!
Carol Hurst, LVT, CVPM, CVJ, CCFP
%
COMPLETE
FREE
Staff Meeting in a Box: Think Like A Boss
Available until
Everything you need for a staff meeting is included!
Brenda Tassava Medina, CVPM, CVJ, VLCE
%
COMPLETE
FREE
Staff Meeting in a Box: Your Well-Being Matters
Available until
Everything you need for a staff meeting is included!
Brenda Tassava Medina, CVPM, CVJ, VLCE
%
COMPLETE
FREE
Staff Meeting in a Box: Servant Leadership for the Vet Team
Available until
Everything you need for a full staff meeting is included!
Carol Hurst, LVT, CVPM, CVJ, CCFP
%
COMPLETE
FREE
Staff Meeting in a Box: Active Listening - Can You Hear Me?
Available until
Everything you need to conduct a staff meeting is included!
Carol Hurst, LVT, CVPM, CVJ, CCFP
%
COMPLETE
FREE
Staff Meeting in a Box: The Team Approach to The Client Cycle of Service
Available until
Everything you need for a staff meeting is included!
Brenda Tassava Medina, CVPM, CVJ, VLCE
%
COMPLETE
FREE
Staff Meeting in a Box: Appreciation and Culture
Available until
Everything you need for a staff meeting is included!
Brandon Hess, CVPM, CCFP
%
COMPLETE
FREE
Suicide Awareness for the Team
Available until
Carol Hurst, LVT, CVPM, CVJ, CCFP
%
COMPLETE
$75
OSHA Safety Officer Certificate Program
Available until
Join us for this webinar series that will teach you what you need to know to be your clinic's OSHA Safety Officer.
Carol Hurst, LVT, CVPM, CVJ, CCFP
%
COMPLETE
$225
How to Improve Your Conversational Skills at Work
Available until
10 Tips for improving your ability to jumpstart and carry-on conversations that build stronger relationships with your clients and co-workers
Brenda Tassava Medina, CVPM, CVJ, VLCE
%
COMPLETE
FREE